Hýsa Referrals

Terms

Hýsa Referrals is run by Hýsa Sp/f, Heygsvegur 33, Tórshavn, Faroe Islands (hysa@hysa.fo). These terms apply from 11 October 2026.

For customersFor partner businessesPrivacy policy

A. Terms for customers (guests, homeowners and partner businesses buying from other partners)

1. What Hýsa Referrals is

Hýsa recommends local businesses ("partners"). When you buy from a partner through Hýsa Referrals, the partner pays Hýsa a commission, and Hýsa always gives part of it back as cashback to Hýsa's own customers (see section 2). You always pay the partner's normal price. Your purchase is an agreement between you and the partner; Hýsa is not the seller and is not responsible for the partner's goods or services.

2. Who can get cashback

Everyone else can use the page and book through it, but does not get cashback (Hýsa keeps the commission). Personal links and cashback codes must not be shared.

3. How cashback is earned

  1. Online: book through the button on the Hýsa page, using the email from your Hýsa booking. If you use a discount code from Hýsa instead, you get the discount and no cashback.
  2. In person: pay the normal price, then send Hýsa a clear photo of the full receipt, the date and the amount paid incl. VAT, within 60 days of the purchase. A cashback code saved beforehand can be used.

The amount of cashback is shown on the partner's card. There is a minimum purchase for cashback, which is shown if your amount is below it. A receipt can only be used once.

4. When and how cashback is paid

Cashback is paid only after the partner has confirmed the purchase (or not disputed it within 3 days) and has paid Hýsa for it. That is usually 1–3 weeks.

Your bank or card issuer may charge a fee for receiving a payment to your card. Any such fee is set by your bank and is not covered by Hýsa.

If a purchase is cancelled, refunded or returned, there is no cashback, and cashback already paid may be deducted from later cashback.

5. Checks and misuse

Hýsa checks receipts, including automatically (for example duplicate photos, dates outside a stay, and whether the amount appears on the receipt). Hýsa may ask for more information, refuse cashback for receipts that are unclear, altered, duplicated or not from a real purchase, and close access for misuse.

6. Ratings, languages and changes

The rating shown for a partner is its rating and number of reviews on Google as given when it joined or as last checked by Hýsa (the number is rounded down to the nearest 5, e.g. “160+”), with a link to read the reviews on Google. Pages are written in English and some languages are translated by Hýsa; other languages are machine-translated, and the English text applies if there is a difference. Hýsa may change the partners, the cashback and these terms at any time; the terms in force when you made the purchase apply to it.

7. Liability and law

Cashback is a voluntary benefit from Hýsa. Hýsa's liability is limited to the cashback for the purchase in question. Faroese law applies. Questions or complaints: hysa@hysa.fo.

B. Terms for partner businesses

1. The partnership

Hýsa shows the partner to Hýsa's guests, homeowners, other partners and/or the public, as Hýsa decides. There is no sign-up fee or monthly fee. Hýsa decides the order of partners on its pages; the partner paying Hýsa the most in a category may be shown first as "Hýsa recommends". Hýsa approves partners and may decline or remove a partner.

2. Commission

The partner pays Hýsa the commission agreed when Hýsa approves the partner (a percentage of the price excl. or incl. VAT, or a fixed amount per booking or per person) plus VAT, for every sale to a customer who came through Hýsa. A sale counts when the customer came through the partner's Hýsa link (online, within the tracking period), used a Hýsa discount code, or sent Hýsa a receipt for a purchase from the partner. Hýsa always gives part of the commission back to its guests, homeowners and partner businesses as cashback. It is paid by Hýsa from the commission and does not affect the partner's price.

3. Registration of sales and disputes

The partner does not need to register sales. If the partner sells online, it gives Hýsa read-only access to its orders once (for example a WooCommerce Consumer key and Consumer secret) or adds Hýsa's tracking code. The partner gets an email for each sale and can see the customer's receipt on its partner page. If a sale is wrong, the partner must tell Hýsa within 3 days of the email; otherwise the sale is approved.

4. Invoicing, payment and reminders

Hýsa invoices weekly (or monthly by agreement) with 8 days' payment terms. If an invoice is overdue, Hýsa sends reminders. If it is not paid within 21 days of the due date, the partner's listing is paused until payment is registered. Hýsa may charge interest and fees on late payment as allowed by law.

5. Partner network

All approved partners are part of the partner network and get the homeowner cashback at the other partners that Hýsa shows to partners, deducted on their own next invoice once the selling partner has paid. A partner cannot get cashback at its own business.

6. Listing content

The partner is responsible for its listing (texts, photos, opening hours, offers of the week) and confirms that it has the right to use the photos and that offers are honoured. Hýsa may edit or remove content. Hýsa may translate listings automatically.

7. Data

Each party processes customers' personal data for its own purposes and follows data protection rules. Hýsa shares with the partner only what is needed to confirm a sale (date, amount, order or receipt, and the customer's name). See the privacy policy.

8. Changes and ending

Either party can end the partnership at any time by email. Sales made before the end are still invoiced. Hýsa may change these terms with 30 days' notice by email. Faroese law applies.

Hýsa Sp/f · Heygsvegur 33, Tórshavn, Faroe Islands · hysa@hysa.fo